A: Please call 001-619-671-7755- Fax :001-619- 691 - 8880 or e-mail us at info@noralwholesale.com and we will arrange for a sales representative to contact you.
Q: How do I register for on-line access?
A: You must first set up a Noral Wholesale account with us . Once you have an account number, you can register for on-line access.
Q: Do I have to register to browse the on-line catalog?
A: No, you can browse the on-line catalog at any time.
A: Yes, your e-mail address is used as your username and is required for us to communicate with you. If you do not have an e-mail address, you can obtain one for free at http://www.hotmail.com/ or mail.yahoo.com
Q: My e-mail address has changed how do I contact?
A: Phone 001-619-671-7755- Fax :001-619- 691 - 8880 or e-mail your request to info@noralwholesale.com
Q: Why are there are no prices shown on the catalog?
A: Prices are only shown once you have logged in. Prices are not available to guests. If you have logged in but still cannot see any pricing, then you have not yet been authorized to view prices. Please email us at info@noralwholesale.com with your e-mail address and customer number.
Q: I forgot my password, what do I do?
A: Please use the "forgot your password" link in the login section. You will be able to view your hint or have your password e-mailed to you within a few minutes.
Q: How do I change billing or shipping information?
A: Contact Customer Service at 001-619-671-7755- Fax :001-619- 691 - 8880
Q: I need to change my quantity on my shopping cart how do I do this?
A: Select your quantity and enter the correct quantity. Then click the update button.
Q: I have not completed my order but I need to log off, will I lose my order?
A: No, you will not lose your order if you click the save order button. The next time you log in, you will have the option to retrieve any incomplete orders.
A: Any defective item will repair or replace at no cost any time with in 7 years warranty period. You send it to us and we will ship it back to you immediately.
B: Non Defective unused item may exchanged with another item with in 60 days from purchase date at 0% to 10% restocking Fee.
C: Non Defective unused item may returned with in 60 days from purchase date at 20% to 25% restocking fee.
